Fleiko Dispatch · moving
Dispatch Software for Moving Companies
Move days are chaotic enough. Run them from a live job board your crews can see on their phone.
A two-truck move that took five hours yesterday will take eight today, and you have a single dispatcher trying to coordinate three crews across the city with paper move sheets and a flip phone.
Fleiko Dispatch puts every move on a live board, gives crews a mobile app that captures photos of pre/post condition, and texts customers an arrival window — so dispatch isn't reading the same address out loud six times per day.
What slows you down today
Damage claims with no proof
Customer says the dresser was scratched. Crew says it wasn't. With no pre-move condition photo, you eat the claim.
Move runs late, customer blindsided
Crew finishes the first move at 4 PM instead of 2 PM. Customer's been waiting since 1. No automatic update goes out.
Crew composition shuffle
Saturday morning, two no-shows. Need to reshuffle three crews across three moves in 20 minutes.
Long-distance + local mixed
Same dispatcher coordinates a 2-hour local with a 6-hour intrastate move. Same board, no way to tell at a glance which crews are committed for the day.
How Fleiko Dispatch helps
Pre/post condition photos
Crews capture every room and large item before loading and after unload. Damage disputes go from 'his word vs hers' to 'here's the photo with a timestamp.'
Live job board with realtime updates
See every crew, every move, in real time. When a move runs long, alerts fire — no more end-of-day surprises.
Customer arrival SMS
Customer gets a tracking link when the truck leaves the previous job. They see the ETA; you stop fielding calls.
Bulk crew reassignments (Pro)
Saturday morning chaos: drag a crew member from one move to another. The crew chief sees the update on their phone within seconds.
License + DOT compliance
Track each driver's CDL class (where required), insurance certs, and hours-of-service for intrastate moves.
What a day looks like
- 1BookingMove booked via phone or the customer portal. Date, time window, origin, destination, inventory notes.
- 2Crew assignedSkill-matched (heavy lifting? piano expertise? long-distance certified?) by the dispatcher; capacity-checked against the truck's volume.
- 3Pre-loadCrew arrives, captures pre-load condition photos of all rooms + large items. Customer signs the inventory list.
- 4TransitJob status flows from En Route → Arrived → In Progress → Loaded → En Route Dropoff → Arrived → Unloading → Completed. Customer gets SMS updates at each milestone.
- 5Post-unload + sign-offPost-unload condition photos + customer's final signature. Move closes with full audit trail.
A real-shape example
Steady Hand Movers — Denver
Three crews, ~6 moves/day, residential and small office.
Damage claim rate drops noticeably after enabling required pre/post photos. Customer 1-star reviews citing 'late and no communication' stop the month after enabling tracking links.
Illustrative profile — not a customer testimonial.
Common questions
Does Fleiko track DOT hours-of-service for intrastate moves?
We log on-duty status and hours via the duty toggle. DOT-style ELD compliance for federally regulated trucking is out of scope; pair us with an ELD vendor if you cross state lines.
Can customers get a moving estimate via Fleiko?
No — quoting lives in your existing tool. We start at the dispatch layer once the move is booked.
How do we handle long-distance moves that span days?
Long-distance jobs stay open across days. Mid-day driver swaps drop new drivers onto the same job. Photo + signature capture happens at every loading/unloading stop.
When Fleiko isn't the right fit
- Not an estimating tool — quoting/binding lives in your existing software.
- Not DOT/ELD-compliant for federally regulated long-haul moves.
Ready to try it on your moving company?
14-day trial. No credit card. From $59/mo.
Start your trial