Fleiko Dispatch · Furniture & Appliance

Dispatch software for furniture & appliance delivery

Crews, capacity, paired stops and condition proof for large-item delivery.

Large-item delivery is its own discipline: a crew, a truck with real capacity limits, a pickup linked to a delivery, stairs and access to plan for, and condition proof that protects you on a scratched tabletop.

Fleiko Dispatch models the pickup-and-delivery as one linked order, prints a crew route manifest, holds a delivery window, and requires photo + signature at completion.

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What slows you down today

Pickup and delivery are one job

Warehouse pickup and the customer delivery are two stops of one order — tracking them separately loses the link.

Access surprises at the door

Stairs, no elevator, a doorway too narrow — discovered on arrival, the delivery fails and the crew's day slips.

Damage disputes on big-ticket items

"It was scratched when it arrived." Without condition proof, you eat the replacement.

Windows customers actually wait for

A large-item delivery is an appointment; a blown window is a re-delivery and an angry customer.

How Fleiko Dispatch helps

Paired pickup + delivery

Model the warehouse pickup and the customer delivery as one linked order, so the two stops stay connected end to end.

Required condition proof

This vertical requires photo and signature at completion, with the recipient name recorded — condition documented on every large-item delivery.

Crew route manifest

Print a per-crew route manifest with handling notes for the day's large-item stops.

Plan for the big stuff

Record the item and its access constraints — stairs, elevator, assembly, and haul-away — in the order details so the crew knows what they're walking into before they arrive.

Delivery windows & tracking

Hold a delivery window and give the customer a tracking link when the crew is en route.

Capacity-aware assignment

Get capacity-matching guidance when assigning multi-stop crew routes (Pro).

What a day looks like

1
Create the paired order
Enter the warehouse pickup and the customer delivery as one linked order, with item, weight/volume, and access details.
2
Assign the crew
Assign to a crew with capacity guidance; hold the delivery window the customer is expecting.
3
Crew delivers
The crew runs the route on the phone; the customer gets a tracking link when they're en route.
4
Condition proof required
Completion requires photo + signature with the recipient name — documented condition on every large-item delivery.

A real-shape example

Hearthstone Home Delivery — illustrative

A furniture retailer's white-glove delivery arm running two 2-person crews.

Paired pickup-and-delivery keeps warehouse and customer stops linked; required photo + signature condition proof gives a documented record on high-value items.

Illustrative profile — not a customer testimonial.

Common questions

Can Fleiko link a warehouse pickup to the customer delivery?

Yes — furniture and appliance orders are modeled as a paired pickup-and-delivery, so the two stops stay linked as one order.

What condition proof is captured?

This vertical requires a photo and a signature at completion, with the recipient name recorded — so the item's condition and hand-off are documented on every delivery.

Where do stairs, assembly, and haul-away go?

You record them in the order details — the item description plus access constraints like stairs, elevator, assembly, and haul-away — so the crew sees what they're walking into before they arrive.

How much does it cost?

Fleiko Dispatch is one set of plans for every vertical — Starter $19, Pro $39, and Business $59 per active driver / month, billed on the drivers you actually run. There are no separate per-industry price tiers. A 14-day trial starts with no credit card.

When Fleiko isn't the right fit

Not a warehouse-management or retail-POS system — Fleiko coordinates the crew delivery and its proof; inventory and sales live in your existing tools.
Not a real-time capacity/load-planning optimizer — capacity guidance is advisory; Fleiko doesn't compute truck cube-loading for you.

Ready to try it on your large-item delivery operation?

14-day trial. No credit card. From $19/driver/mo — one set of Dispatch plans, every vertical.

Start your trial